Known-issues

SSL error

with the conda command

You may face with SSL ERROR when you run conda.

You can deactivate SSL security.

For conda :

• open the miniconda prompt
• type conda config --set ssl_verify False.

SSL error with the pip install command

Under a secure proxy, the command pip install . may return an SSL warning.

To deactivate SSL checking, when you want to install a package with pip, add the following argument to your command : --trusted-host pypi.org --trusted-host files.pythonhosted.org.

for instance:

• type pip install . --trusted-host pypi.org --trusted-host files.pythonhosted.org

‘viconnexusapi’ installation failed

The issue ModuleNotFoundError simply indicates you have not installed both vicon-made packages (‘viconnexusapi’ or ‘viconnexusutils’) within your python environment.

These packages are located in the folder C:\Program Files\Vicon\Nexus2.15\SDK\Win64\Python.

To fix this issue:

• open your miniconda prompt
• activate your environment (e.g conda activate pycgm39)
• go to the folder C:\Program Files\Vicon\Nexus2.15\SDK\Win64\Python
• type install_vicon_nexus_api.bat then install_vicon_nexus_utils.bat

this will install the packages in your site-packages folder (\Miniconda3\envs\(virtualEnvName)\Lib\site-packages)